Fiducia Solutions Inc.

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Billing Systems

Complex Billing

Billing and OSS vendors are racing to enhance billing systems for communication, electrical, gas, and water industries in order to increase throughput, accommodate more inputs and provide increased flexibility. This introduces corporations to a whole new potential for problems while the level of system complexities rise dramatically.

Your Billing Department

Billing departments, like most other departments have had their headcount drastically reduced and are now left with barely enough resources to manage day-to-day billing operations. Idle resources are no longer available to staff new implementations such as system improvements, upgrades of interfaced systems, data synchronization, or the complex merging of two separate systems.

Fiducia Can Help

Fiducia Solutions has experienced resources available to:

  • Project manage the implementation or upgrade of your Customer Care & Billing (CC&B) system.
  • Manage the interface development and implementation, between financial institutions, tax packages, accounting systems, etc., and your CC&B system.
  • Assist with the preparation of your RFP or SOW to ensure all the right questions are asked and documented.
  • Work with user groups in determining business requirements and then translating those requirements into functional specifications.

Why choose Fiducia?

With Fiducia Solutions you get the experience necessary to make your project a success. 

Don't let revenue leakage, weak controls, or a neglected billing system go on any longer. Allow Fiducia Solutions to show you how a proper controlled order to cash cycle can help find the revenue you've always had available to you while at the same time giving you the confidence that your billing system is working effectively for you.

"[Fiducia] provided effective project management services on two challenging projects that were mission critical for our organization. We are pleased with the results these projects achieved."

- Bob Keen,
Director, Billing Operations & Technology
ENMAX Encompass Incorporated